Privacy Policy

Overview

Adaptiv ("we", "us"), operated by Adaptiv Discovery™, is a discovery platform for adaptive and accessible products, including fashion, assistive technology, mobility, kitchen and daily living tools, travel, beauty, and other categories. This policy explains what information we collect, how we use it, and the choices you have.

You are not required to create an account or provide your name or email address to browse Adaptiv. Browsing is open to everyone.

Information we collect

• A first name or email address, only when you voluntarily provide it.
• Discovery activity: product searches, selected filters, preferences, and product interactions such as items you view or save.
• Messages and feedback you submit through our contact, feedback, or partner forms.
• Usage information: pages viewed, links clicked, and similar activity on the site.
• Technical information: basic device, browser, IP address, cookie, and analytics information.
• Referral information associated with affiliate or referral links, where applicable.

How we use it

• If you share a first name, we may use it to personalize your browsing experience.
• If you share an email address, we use it only for the purpose explained at the moment it is collected, such as sending communications or updates you asked for.
• To surface products and suggestions that may be relevant to you.
• To operate, maintain, secure, and improve the Service.
• To respond to your questions and feedback.
• To detect and prevent abuse.

Artificial intelligence and automated tools

We may use artificial intelligence and other automated tools to organize product information, identify product features, improve search, and generate relevant product suggestions.

These tools process product catalog information, such as product titles, descriptions, images, categories, and brand details. Your name, email address, searches, and messages are not submitted to an AI provider. Matching your searches and selected filters to products happens through our own ranking logic.

Automated or AI-assisted results may be incomplete or inaccurate. They are informational only and are not medical or professional advice.

Sensitive topics and health-related context

Searches and preferences you select may suggest information relating to disability, mobility, sensory needs, recovery, health, or caregiving. We do not use this information to diagnose conditions, provide medical advice, determine eligibility, or make healthcare decisions. It is used only to help surface products that may be relevant to you.

Affiliate and referral links

Adaptiv may earn a commission when someone follows a qualifying product link or makes a purchase. Affiliate providers or brands may use cookies or similar technology to identify that the referral came from Adaptiv. This does not change the price you pay.

Sharing

We do not sell your personal information. We share data only with service providers that help us run Adaptiv, where actually applicable, including hosting, databases, analytics, email and other communications, security, affiliate tracking, and AI functionality. These providers are bound by appropriate confidentiality terms. We may also share information when required by law.

Third-party brand links

When you tap a product, you may be taken to a third-party brand's website. Those sites have their own privacy practices, which we do not control.

Cookies and analytics

We use cookies and similar technologies to understand how Adaptiv is used and to support affiliate referrals. You can control cookies through your browser settings.

Data retention

We retain information only for as long as reasonably necessary to provide the Service, fulfill the purposes described in this policy, comply with legal obligations, resolve disputes, and enforce our agreements.

Your choices

• You can decline to provide a name or email address and keep browsing.
• You can manage or clear cookies through your browser settings.
• If we offer promotional emails, you can unsubscribe at any time using the unsubscribe link in those emails.
• You can request access to, correction of, or deletion of personal information you voluntarily provided by contacting us.

Children

Adaptiv is not directed to children under 13, and we do not knowingly collect personal information from them.

Security

We use reasonable administrative, technical, and organizational safeguards to protect your information. No method of transmission or storage is completely secure, but we work to protect your data and to notify you of material incidents as required by law.

Changes

We may update this policy from time to time. The "Last updated" date above will reflect any changes.

Contact

Privacy questions? Email us at lindsay@adaptiv-app.com or use the contact form on our homepage.